ASPEN LODGE MOTEL – Hanmer Springs New Zealand – Accommodation Review
12 Dec 2012 – Grant Dickson
Sometimes you just need to get away from the office, work, emails, the internet and the general hum drum of life. What better place to do this than Hanmer Springs – just an 1.5 hour drive from Christchurch and the major attraction (other than clean high country air, a slow pace of life, wine and food) is the famous Hanmer Springs Thermal Pools.
Yes the pool facility is a bit touristy, in fact loads of tourists from all over the world come there for a hot dip in the mineral pools, however the surroundings are amazing, it’s super clean and staff are friendly and focused on the customer experience. At $18 for the day, it’s a bargain, best of all you can buy a return day pass and go twice in the day for $5 extra! (Generally 3-4 hours is enough, but being able to leave and come back at night for a 2nd soak… awesome).
Four weeks ago we needed to “head for the hills”, flew down to Christchurch, picked up a Jucy Rental Car (another story about them in a future blog) and we drove to Hanmer Springs. Our destination was the Aspen Lodge Motel, quiet Hanmer accommodation that is a short 4 minute walk from the Hanmer Springs Thermal Pools and super close to the Hanmer town centre, the shops, the pub and Cafes.
In this day and age what I desire most when staying somewhere is Service! Exceptional Service is what I’m really after, regardless of whether it is a Café, a Hotel, Motel or a Restaurant. Sadly I think the focus on Customer Service in New Zealand has been lost over the last 15 years. Having stayed at the Aspen Lodge Motel a number of times over the years, it is truly refreshing to stay somewhere that continues to focus on The Customer (aka Us!). The owners and awesome Hosts of the Aspen Lodge Motel are Merv and Anne Sutherland (plus their cat Tana), they are down to earth true Kiwis that attend to their guests needs and are focused on the Customer Experience.
The accommodation options at the Aspen Lodge Motel are super comfortable. Great Super King size beds, warm and spacious, super clean and tidy units with fully equipped kitchens and at the top of the list as far as motels go. Anne also bakes fresh muffins every morning for guests that stay multiple nights and delivers these to your room! (I kid you not!) . There are 100’s of DVD’s to borrow, 50 TV channels, each room has a small balcony and nothing seems to be a problem for these customer orientated Moteliers!! A complimentary BBQ can be arranged should you wish to have a cook up and there is even complimentary WiFi should you absolutely need to check emails, Facebook etc.
With prices ranging from $115 to $160 NZD, the location of the Aspen Lodge Motel and the incredible down to earth Kiwi Hosting from Merv & Anne, we wouldn’t consider staying anywhere else when heading to Hanmer Springs. Check them out Here and if you are considering heading to Hanmer for a few days of R&R, just do it, book it in, we highly recommend a stay at the Aspen Lodge Motel!
Aspen Lodge Motel
24 Jacks Pass Road
Hanmer Springs 7360
Phone: +64 3 315 7224
Fax: +64 3 315 7994
(within New Zealand): 0800 277 365